Business AI

Your business, intelligently managed.

Preparing your workspace
AI

Welcome to Business AI

Run your business. Smarter.

New to Business AI?

Reset your password

Enter your email and, if it can be used, we’ll send a secure reset link.

Choose a new password

Create a strong, unique password with at least 12 characters.

Create your account

After confirming your email, you will set up your secure Business AI workspace.

Use at least 12 characters and a strong, unique password.
Have a code from another business? Enter it here.

Already have an account?

Set up your business

Create your secure Business AI workspace. You can complete the detailed business profile next.

Lowercase letters, numbers and hyphens. Customers will use this link.
If another business referred you, add their code before creating your workspace.

Tell us about your business

These details help customers recognise your business and help the AI answer accurately.

Where do you work?

Tell customers where your business is based and where you can help.

What do you offer?

Use clear, factual wording. You can expand this later in Settings.

Opening hours

Enter your usual Monday–Sunday hours. Use “Closed” for closed days. You can paste the same hours for multiple days.

Set up your AI receptionist

How would you like Business AI to handle your customers?

Business AI’s safety rules always apply. Do not add passwords, payment data or instructions to bypass safety.

Add useful knowledge

Optional factual information the AI may use. You can add more FAQs later.

Review your setup

Check the information your AI receptionist will use. You can edit everything later.

Completing setup does not grant a trial or subscription. Billing remains separate and secure.

Welcome to Business AI

Find businesses, track enquiries and stay updated when a business responds.

New to Business AI?

Continue as guestSearch businesses without an account
Business AI
Customer Portal
Customer Portal

Welcome

Find businesses, track your enquiries and see when a business has responded.

Recent enquiries

Your latest tracked enquiries appear here.

Business AI

Customer directory

Find a business

Search businesses

Find and message businesses on Business AI. Start typing a business name, service or area.

Search by business name, service or area.

Business name Services Areas
Start typing to find a business

Matching businesses will appear as you type.

Customer assistant

Business AI assistant

Ask a question, request a quote or tell the business what you need. Our AI assistant will collect the details for the business.

Business AI assistant

Business enquiry

Loading business details…

Tell us what you need. This AI assistant will pass your enquiry to the business.

Online
Assistant is preparing a response…

Business AI

Run your business. Smarter.

Business AI

Welcome back.

Here’s what’s happening today.

Value & ROI

Business AI impact

Last 30 days

See what Business AI is helping capture and move forward. Opportunity values come from the estimated values you add to leads, so they are not confirmed revenue.

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Automatic follow-ups will appear here when enabled.
Review requests will appear here when used.
Where enquiries came fromTracked customer entry points
0 tracked
Source data will appear as enquiries arrive.
Open pipeline£0Current estimated value of leads not marked Converted
Converted opportunities£0Estimated value of leads currently marked Converted

Pipeline

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AI receptionist online

Let AI handle the enquiries

Use the existing AI receptionist to capture customer details and save useful leads for your business.

Get your business ready

First steps

Complete these steps before sharing Business AI with customers. The AI only uses the information you save for this business.

Recent leads

Follow-ups

0 needing attention

Recent activity

Live

Upcoming bookings

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Actions to complete

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Leads

Leads

Manage every opportunity from enquiry to conversion.

0 leads
Operations

Bookings

Organise appointment requests and confirmed visits.

Actions

Actions

Keep every customer follow-up moving.

AI receptionist

AI Receptionist

Test the customer enquiry experience.

Hi! I'm the AI receptionist. Send a customer enquiry to test the system.
Coming soon

Voice receptionist

Prepare for future calls without enabling a phone service.

Phone channel

Voice status

Checking…
Voice is disabled until a provider, number, webhook verification and explicit environment approval are configured.
Your business name, services, hours, FAQs, AI instructions and handover instructions from Settings are used for future voice context.
Emergency/high-risk calls must be escalated. Calls can create booking requests only, never confirmed appointments.

Call history

Development only
No simulated or live calls are available. Live phone answering is not active.
Optional features

Additional Features

Add capabilities when your business needs them, without cluttering the core workspace.

AI Marketing

Marketing

Create, review, schedule and publish business-aware content from one workspace.

Your workspace

Settings

Manage your business, AI and account.

Business

Business details

Used by your AI receptionist
Share this direct customer link. It keeps working even if directory search is turned off.
Reputation

Review requests

Off

When a booking is marked completed, Business AI can prepare a neutral review message for your team to check and send. Nothing is sent automatically.

Add a Google or Facebook review link before enabling this feature.

Keep requests fair. Ask genuine customers for honest feedback using the same process, rather than only inviting customers you expect to leave a positive review.

Growth

Website AI widget

Ready to embed

Put your Business AI receptionist directly on your existing website. Customers get a floating Chat with us button and their enquiries still arrive in this Business AI workspace.

Copy this once into your website, ideally just before the closing body tag. It uses your public business link — never an internal business ID.

The widget loads the customer assistant in an isolated frame, so it does not read or alter the rest of the business website. Your existing enquiry limits, human handover rules and Business Knowledge still apply.

AI setup

Business profile & onboarding

Securely scoped to this business

Choose a starting template, then tailor the information your AI receptionist can use. Templates provide suggestions only; they do not change your security or booking permissions.

Behaviour

AI Receptionist

Choose how much the AI should handle
How should your AI handle customers?
Bookings remain requests until the business confirms them. Voice is unavailable until a provider is deliberately configured.

Frequently asked questions

Optional basic knowledge

Business knowledge

Files reviewed by you

Upload menus, price lists, service documents and other factual business files. Business AI extracts reviewable facts first; nothing from a file is used by the receptionist or Marketing until an owner/admin approves it.

Pilot limits: up to 10 current files, 10 MB per file and 100 MB total. Supported: PDF, JPG, PNG, WebP, TXT and CSV.

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Human handovers

Requires attention

Emergency, complaint and human-request enquiries are recorded as urgent follow-up actions. A handover means the system has flagged it; it does not mean someone has been contacted.

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Team & privacy

Team access

Owner controls

Invite a staff member or admin using their email. Business AI does not send email invitations during the Pilot: copy the secure invitation link and share it only with the intended person. Invitations expire after seven days.

Data controls

Privacy & retention

Owner responsibility

Business AI stores customer contact details, enquiry details, lead activity, bookings/actions and limited audit records so you can manage enquiries. Set a review period; you remain responsible for deciding when lawful deletion/anonymisation is appropriate. This is a technical foundation, not legal advice or automatic compliance.

Owner-only customer-data export and anonymisation are handled on request during the Pilot. To export or anonymise an individual customer record, contact your Pilot support contact.

Send feedback

Helps improve the Pilot

Report a bug, confusing behaviour, a missing feature or a suggestion. Only your category, title, area and description are sent — never customer conversations or files.

UK Pilot

Legal documents

v1.0

Review the current Business AI terms, privacy information and data-processing documents. Acceptance of the current account terms is versioned and recorded.

Pilot help

Owner guide
Start here: finish your business profile, copy the customer enquiry link, then send a test enquiry. New enquiries become leads; use Actions for work your team needs to do next. A handover means the AI has flagged something for human attention — it does not mean anyone has contacted the customer. Bookings are requests until you confirm them. Team invitations are shared by copying a secure link; Business AI does not send the invitation email during this Pilot. Review your retention policy and export/anonymise individual customer records deliberately. Voice calls remain Coming Soon. Marketing publishing is available only after the owner connects an eligible account and explicitly approves a draft; billing availability is shown in the Billing section. If something behaves unexpectedly, stop using that workflow, record the time and action, then report it to your Pilot contact.